Frequently asked questions

RapidCoach is a scheduling and athlete-management app for private sport coaches and small teams. It keeps your calendar, athlete roster, attendance, and session notes in one fast, mobile-first place — plus read-only schedule access for parents.

It's built for private and performance sport coaches running 1-on-1 and small-group sessions, and for small coaching teams of up to 3 coaches sharing one schedule. It is deliberately not built for large clubs, leagues, or enterprises.

No. RapidCoach is a hosted web app that runs in your browser on phone, tablet, or computer. It's designed mobile-first for use between athletes, and works just as well on tablet and desktop. It needs an internet connection — there's no offline mode.

Yes. Every new account gets a 14-day free trial with full features and no credit card required.

After the trial, PRO is $9/month or $89/year — paying annually saves you $19. PRO includes up to 3 coaches (account owner plus two).

If you haven't subscribed, your account is locked until you upgrade — but your data is retained, never deleted. Upgrade any time and you pick up exactly where you left off.

Billing is handled securely through Stripe. You can upgrade, change, or cancel your subscription whenever you like from Settings → Billing.

Day, week, and month views. Sessions are color-coded by category, and you can drag and drop an appointment to another day or time to reschedule it — booking a slot blocks it off so nothing double-books.

Yes. Mark each athlete present, late, or absent right on the session. For a group, everyone defaults to present and you just flip the exceptions. Reports roll attendance up per athlete so you can see rates over time.

Yes. PRO supports up to 3 coaches (account owner plus two). Invite them with a secure shareable link, and your team shares the same athletes, categories, and groups.

Yes. Categories are defined by you and color-code your calendar — add, rename, recolor, or archive them as your program changes. New accounts start with a seeded set (Sprinters, XC, Distance, SAQ, Form Assessment).

Add them one at a time, or bulk-import a roster by CSV (name plus optional birth date). You can record sport(s), school, grade, age or birth date, an optional address, and one or more parent/guardian contacts.

Athletes are soft-deleted — hidden, then restorable — so your past sessions and attendance history stay intact. Records are never hard-deleted.

Parents get read-only access to their own athlete's schedule through a passwordless magic-link login. They never see your private notes, other athletes, or any coaching or admin tools.

No. We deliberately keep athlete records lean — basics plus guardian contacts — to limit the handling of minors' personal information. There are no medical notes in RapidCoach.

Each account's data is isolated at the database level so organizations can't see each other's information, coaches can enable two-factor authentication, and we store only what's needed to run sessions. See our Privacy policy for details.

You do. You retain ownership of your organization's data — see our Terms and Privacy policy for the specifics.