Privacy Policy

The Service is used by two audiences: coaches (members of a coaching organization who manage schedules, athletes, and attendance) and parents/guardians (who receive read-only, scoped visibility into their own athlete’s schedule). This policy applies to both, and to visitors of our website.

• Account information (coaches): name, email address, phone number, and your password (stored securely/hashed by our authentication provider). Organization name and type.
• Athlete and guardian records (entered by coaches): athlete first/last name, date of birth and/or age, sport(s), school, grade, optional address, and one or more parent/guardian contacts (name, email, phone, relationship). We deliberately do not collect medical information.
• Session data: calendar sessions, attendance, and coach notes you create.
• Payment information: processed by a third-party payment processor. We do not store full card numbers on our systems.
• Support & contact: the name, email, and message you submit through our contact or in-app support forms.
• Usage & device data: collected via analytics cookies (e.g., pages viewed, approximate location from IP, browser/device), and technical data used for security (rate limiting, bot protection).

The Service is intended for use by coaches and organizations, not by children. Athlete records may relate to minors, but they are entered and managed by the coaching organization — we do not knowingly collect personal information directly from children. Guardian contact details are used so coaches can reach families and are kept visible only to the organization. We minimize what is stored and do not collect medical data. If you believe a child’s information has been provided improperly, contact us and we will address it.

• Provide and operate the Service — scheduling, rosters, attendance, and notes.
• Process subscriptions and payments, and manage free trials.
• Communicate with you about your account, support requests, and service updates.
• Maintain security, prevent abuse, and troubleshoot.
• Understand usage and improve the Service (analytics).

We do not sell your personal information. We share it only with:

• Service providers that help us operate the Service — such as cloud hosting and data storage, payment processing, website analytics, email delivery, and security/anti-abuse — who process data on our behalf under agreements that limit how they may use it.
• Within your organization: coaches in the same organization may see shared athletes, categories, groups, and sessions, per the app’s access controls.
• Legal & safety: when required by law, or to protect rights, safety, and the integrity of the Service.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

We use essential cookies to keep you signed in and secure your session, and analytics cookies (Google Analytics) to understand site usage. You can control cookies through your browser settings; disabling essential cookies may break sign-in.

We retain your information while your account is active. Athlete records are “soft-deleted” (hidden but retained) so historical session and attendance data stays intact; trial and subscription data is retained per our records obligations. You may request deletion of your data (subject to legal retention requirements) by contacting us.

We protect data with encryption in transit, row-level access controls that isolate each organization’s data, and least-privilege access for our systems. No method of transmission or storage is 100% secure, but we work to protect your information.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to opt out of analytics. To exercise these, contact us at hello@rapidcoach.com. Coaches are responsible for requests relating to athlete/guardian records they manage.

The Service is operated from the United States, and our providers may process data in the U.S. and other locations.

We may update this policy from time to time. We’ll revise the “Last updated” date above and, for material changes, provide additional notice where appropriate.

Questions or requests about this policy or your data: hello@rapidcoach.com. [Run For Performance LLC DBA RapidCoach. 6638 Morningside, Lewis Center OH 43035.