If a clip won't save to an athlete's profile, it's almost always one of these — all easy to fix.
Common reasons
- Too long — clips must be 60 seconds or shorter. Trim it, or record a shorter rep.
- Too large — clips must be under 100 MB. Record at a lower resolution, or trim it down.
- Not a video — only video files are accepted (not photos or other files).
- At the limit — you can keep 10 videos per athlete. Delete an older clip to make room.
On a phone
Choosing Record / Upload Video lets you record a new clip or pick an existing one. Nothing uploads until you choose Save — so a failed save never loses the clip on your device.