Two-factor authentication (2FA) adds a second step to your login — a rotating code from an authenticator app — so a password alone isn't enough to get in.
Turn it on
- On Settings → Account, find Two-factor authentication and choose Enable 2FA.
- Scan the QR code with an authenticator app (or enter the secret by hand).
- Enter the 6-digit code it shows and choose Verify & enable.
The status flips to On. To turn it off, choose Turn off 2FA and confirm.
Coaches only
2FA is optional and for coach accounts, using an authenticator app. Parents sign in with a one-time email link and don't use it. Once 2FA is on, some sensitive actions — like changing your email — ask you to enter a code first.
Locked out?
If a coach loses their device, an owner or admin can reset their 2FA from the Coaches page.